InfoBiz has recognised the need to provide a more comprehensive range of interactive on-line support services. User groups where people would meet once a month to discuss their needs or new revisions of a product are quickly becoming a thing of the past because time is extremely valuable.

The Internet provides a perfect medium for all clients to discuss products by using on-line forums. This provides InfoBiz with a documented history on the discussion and it makes the best use of everyone's time.

We have provided our registered users with a private area that allows them to log a ticket with the support centre. This ticket is assigned to one of our support staff who will provide answers to your questions or a solution to any issues that have been logged. InfoBiz now has clients in different time zones and the online support centre is the best way of providing effective support services to our clients in different states. The New On-line Services Include: